Understanding the Code of Ethics
REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics when they join. REALTORS® attend training seminars and continuing education courses to maintain their ethic standards when processing business with the public and the real estate community.
Ethics complaints may be filed by members of the public or REALTOR® members. An Ethics complaint can not be filed against a real estate agent that is not a REALTOR® member of the National Association of REALTORS®. Before you file please utilize the resources below to help understand what filing a complaint will entail.
After reading the Code of Ethics, you may choose to speak with the Managing Broker of the firm that your REALTOR® currently works for to clear up any miscommunications, or just simply a second opinion. This step often helps in resolving the issue with constructive discussion.
If you feel a REALTOR® has violated the code of ethics you may file an ethics complaint. Please read through the Code of Ethics and the Before You File an Ethics Complaint Brochure.
Search for a National Association of REALTORS® members local affiliation here.
To file a grievance please complete the Ethics Complaint Form and attach all supporting documents.
Is your Real Estate agent not a member of the National Association of REALTORS®? You may need to file your complaint with the Attorney General here.